Office of Temporary Assistance

To avoid possible long wait times in our office, you can Apply Online.

Looking for services in your neighborhood? Learn about Navigating Hope, our new a mobile outreach initiative.

The Morris County Office of Temporary Assistance would like to encourage clients to apply online for assistance programs. The Office of Temporary Assistance is experiencing longer wait times than in the past and this online application can be completed at home or anywhere (Library) that internet access exists.

Whether you apply online or in person your application will be processed in approximately 30 days. Applying online will avoid a client waiting to be seen at the Office of Temporary Assistance.

Main Office

Address: 340 West Hanover Avenue, Morristown, New Jersey 07960
Hours: Monday – Friday, 8:30 am – 4:30 pm
Extended Hours, 2019: 4:30 – 6:30pm on the following Tuesdays in 2019:

  • January 8, 22
  • February 5, 19
  • March 19
  • April  16
  • May 21
  • June 18
  • July 16
  • August 20
  • September 17
  • October 15
  • November 19
  • December 17

Phone: 973-326-7800
Fax: 973-326-7875

Dover Office

Address: 375 E. McFarlan St., Dover, New Jersey 07801
Hours: Monday – Friday, 8:30 am – 4:30 pm
Extended Hours: None
Phone: 973-682-4990

Services Provided

The Morris County Office of Temporary Assistance provides a variety of financial, medical and social services to persons and families who meet the necessary program criteria. The staff gathers information and compiles supporting documentation in an effort to determine a client’s eligibility. We also provide information and referral services to other government and non-profit agencies who may be of assistance to clients.

  • Battered Women

    Trained staff assist women who need help due to domestic violence. Staff works in conjunction with the Jersey Battered Women’s Service in providing social services to this population. For information or help, contact the Social Services Intake Unit at 973-829-8264 or JBWS hotline at 973-267-4763.

  • Breast & Cervical Cancer Prevention Treatment Program


    Covers services required during treatment for breast or cervical cancer for citizens under age 65 who have been screened for breast or cervical cancer through the Federal Centers for Disease Control and found to need such treatment, and who do not have any type of health coverage whatsoever.

  • Child Support and Paternity


    Promotes financial and medical security for all New Jersey children in need of support. For the general public, it helps to locate non-custodial parents and to review all existing child support orders. Together with Family Court, it provides for genetic testing in all contested paternity matters. For TANF and AFDC Medicaid applicants, cooperation with CSP is required as a first step for eligibility unless the applicant is a victim of domestic violence. CSP provides a full range of services including establishing paternity, locating absent parents, establishing support orders, making information available to consumer credit agencies regarding delinquent parents, and the imposition of liens against real and personal property. It also provides genetic testing, and complaint initiation in local and out-of-State courts. Collection and enforcement of established orders are referred to the appropriate County Probation Department.

  • Disabled Adult Children Medicaid


    Provides protection of Medicaid for individuals at least 18 years of age who have become disabled or blind prior to reaching age 22; and who have been receiving Supplement Security Income (SSI); and who have lost SSI as a result of receipt of the child’s insurance benefits under Social Security or an increase in those benefits on or after July 1, 1987.

  • Disabled Widows/Widowers Benefits


    Provides Medicaid to blind or disabled persons who lose SSI eligibility because they receive Social Security Widows/Widowers benefits at age 60 from the claim of a deceased spouse, and who are not eligible for Medicare Part A. The program disregards the Widow’s/Widower’s benefits to make them eligible for Medicaid. This service does not apply to those who are institutionalized.

  • Early Employment Initiative (EEI)


    Offers intensive job search services to potential TANF applicants, assisting them to obtain employment that will keep them from going on public assistance. EEI participants receive a support payment while they are involved in the job search.

  • Food Pantry (Emergency Food)


    Emergency food for persons in need is available during normal business hours. Volunteers help maintain a food pantry at 340 West Hanover Avenue, deliver/distribute food, stock shelves, provide and distribute food donations. For more information call 973-326-7264.

    List of local food pantries

  • General Assistance (GA)


    A state funded cash assistance program for single individuals and childless couples. Like TANF recipients, individuals may also receive Food Stamps and limited medical services. The Office of Temporary Assistance handles GA from all Morris County municipalities.

  • Homeless Program

    1-800-640-9783 (Homeless Hotline)

    Preventive services to keep low-income individuals and families in their own homes, if possible, or to provide temporary shelter if they are homeless until they can be relocated to permanent quarters. Social workers work with the individual/family to help them relocate into affordable housing. Housing may be saved with back payments of rent, mortgage, utilities, or a time-limited subsidy. The customer needs to demonstrate that they will be able to afford their housing after the assistance is given. Other services include transportation, food, and medical needs.

    If the individual/family does not have a social worker or is unsure who their worker is, they should contact the Intake Unit (973-829-8264) to request services. OTA maintains a 24-hour Homeless Hotline 1-800-640-9783, for people experiencing housing emergency.

  • Kinship Care Subsidy Program


    Provides monthly cash subsidies for children living with individuals who are kinship legal guardians raising a child whose parents are unable or unwilling to do so. Kinship Caregivers may also receive help with childcare costs and other services.

  • Medicaid

    The Office of Temporary Assistance administers both Community and Institutional Medicaid programs, providing benefits to financially and medically eligible families and individuals. 

  • Medically Needy Program


    Provides medical benefits to individuals or children whose income and/or resources are above the Medicaid Only eligibility level, but who cannot afford health care themselves. Applicants whose resources are too high when they apply will be allowed to “spend down” until they become eligible. Services are similar to those covered by Medicaid, with certain limitations. Services include physician, dentist, independent clinics, hearing aids, medical supplies and equipment, lab and x-ray, eye glasses, medical transportation, home health services, personal care assistance, services, medical day care psychologist, optometrist, artificial limbs, and outpatient hospital. In addition, pregnant women are entitled to inpatient hospital, podiatry, chiropractic and prescribed drugs. Needy children are entitled to prescribed drugs, and the elderly, blind or disabled are entitle to podiatry and medical day care services.

  • New Jersey Cares for Kids


    Provides assistance with the costs of child care for working families with low to moderate incomes for children from birth through 12 years of age. Single parents or both parents in two parent families must be employed 30 or more hours per week. Caregivers selected by parent(s) must be approved, registered or licensed and meet State requirements. There is currently a waiting list for this service.

  • New Jersey Family Care


    Free or low cost health insurance for uninsured children 19 years old or younger through participating HMO’s. Service include doctor visits, hospitalizations, lab tests, x-rays, eyeglasses, mental health services, prescription drugs and dental care for most children. Eligibility is based on monthly income and household size, and no one is turned down due to pre-existing conditions. Apply at Office of Temporary Assistance, download an application from, or call 1-800-701-0710.

  • New Jersey Workability


    Medical assistance available to permanently physically or mentally disabled individuals between age 16 and 64 who are employed either full-time or part-time and receive Social Security Disability.

  • Medical Emergency Services for Aliens


    Provides emergency only medical treatment for immigrants who are not resident aliens.

  • Prescription Assistance


    The Office of Temporary Assistance may provide one-time prescription assistance while a client awaits the receipt of Medicaid or other prescription support programs.

  • Qualified Medicare Beneficiary (QMBP)


    Pays Medicare Part B premium for individuals who qualify for New Jersey Care Medicaid. Eligible individuals are entitled to Medicaid coverage for the cost of their Medicare coinsurance and deductible charges (subject to normal Medicaid reimbursement policies), as well as Medicare Part B premiums.

  • Rental Assistance


    One Month Back Rent, First month’s Rent or Security Deposit may be provided to clients who present at the agency homeless or in danger of homelessness and with financial hardships. Assistance is based on future affordability and proof that there was a hardship within the home that prohibited the client from paying the rent. Clients will be seen by a social worker in the office to better assess their needs. Currently, OTA does not have funding to assist clients with ongoing rental assistance.

  • Smart Steps


    Provides financial support for WFNJ recipients or WFNJ-eligible individuals while attending college. There is a limited number of slots for this program.

  • Social Service Intake


    Full range of social services available by calling 973-829-8264. Anyone with an identified problem such as housing, medical needs, financial needs, transportation or personal problems may receive help. Target populations are vulnerable adults or families experiencing housing, financial, child rearing, or mental health problems. Social workers do an initial needs assessment, screen for program eligibility, give information and referrals, and provide short-term services such as links with shelters, back rent/mortgage assistance, utility and relocation assistance. Individuals/families with on-going needs are assigned to the appropriate service unit.

  • Supplemental Nutrition Assistance Program (SNAP) aka Food Stamps


    Provides assistance for food purchases to single individuals or persons who live together and purchase and prepare food together. The program considers the household members’ incomes and selected expenses. In many cases an application can be made by mail or telephone without the necessity of an office visit. Benefits are issued through an electronic benefit system which has eliminated the need for coupons or stamps, and are automatically transferred into a customer’s Electronic Benefit Transfer (EBT) account at the beginning of each month.

    Current Income Eligibility Levels / Requisitos de Ingresos
    updated 8/9/2019

    What to Bring with You / en Español

    Applications on

Notice: EBT Cards are not available at the Dover office. They can be obtained at the Main office, or printed and mailed as requested.

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